Sustainable Home Advice Program

Who can take part

The Sustainable Home Advice Program is available to all ACT residents.

Cost

It's free to attend a workshop, use our online tools and access our phone or email advice service.

About the program

The Sustainable Home Advice Program is our one stop for Canberrans looking to begin their energy transition, or just need some extra help. We can help you understand your energy use and the best ways to make your home more sustainable.

Get free advice tailored to your home on a range of sustainability measures.

• get a free home energy assessment
• call or email our free hotline to get energy-efficiency tips or to find out about support that’s right for you
• attend one of our workshops and/or
• use our online tools to help you make your home more sustainable.

How it works

Get reliable and simple solutions you can put into action.

Phone and email advice

Our team can help you save money and reduce greenhouse gas emissions.

We love sharing smart choices to improve your home’s energy efficiency and connect you support that’s right for you. We can help you with:

• free or low-cost ways to save energy with heating, cooling, hot water and appliances in the kitchen and laundry
• transitioning your home from fossil-fuel gas to all electric.
• home improvements to increase energy efficiency like:
  • insulation and window treatments
  • energy-efficient heating and cooling systems for your home
  • ways to make your garden adaptable to the changing environment and save water.
• electric vehicles
• ACT Government rebates, programs and supports that you may be eligible for.

Get a Home Energy Assessment

If you are a homeowner or a renter and live in the ACT, you can ask us for a free home energy assessment. You’ll get expert advice to help you make your home more comfortable while reducing your energy use and costs. Depending on the season, renters may also receive a range of free energy saving materials to improve the energy efficiency and comfort of your home.

Our expert energy assessor will call you or come to your home to do the assessment. The assessor will suggest simple no or low-cost actions and upgrades you can do to make your home more comfortable, while reducing your energy use and costs. You will be sent a tailored report that includes energy saving tips after the visit.

Contact us to see if this service is right for you, and to arrange a booking.

DIY home energy assessment

Whether you’re a home owner or renter, it's easy to use our Home Energy Assessment Webtool. You'll get a tailored report with advice on how to reduce energy use and keep your home comfortable.

If you need extra help, contact us for free in-home or over-the-phone energy assessments.

Come along to a workshop

Discover how to take small steps to improve your home's sustainability and save money at one of our free online workshops. Register for one that interests you.

DIY home energy videos

There are many easy and free or low cost things you can do to save money on your energy bills, and make your home more comfortable and energy efficient.

We’ve created some short step-by-step videos that will show you how to:

• get the most from your electric appliances
• switch from gas to electric
• get a better deal from your energy provider
• stay cool for less in summer
• stay warm for less in winter
• access rebates for sustainable products through the Home Energy Support Program.

Why it's important

Being more sustainable can save you money and make your home more comfortable.

The ACT is committed to net zero emissions by 2045. You can help by using less energy from fossil fuels at home.

It's good for the environment and lowers your household costs.

Contact us

Sustainable Home Advice
Email: SustainableHomeAdviceProgram@act.gov.au
Phone: 1300 141 777 (weekdays 9 am to 4 pm excluding public holidays)